Last modified: June, 2012
Scope; Third Party Sites
Information You Provide To Us: You can provide information to us on our Site through various means, including:
- When you register at the Site and/or create an online account
- When you purchase products from us
- On your account information page
- Contact us forms
- Online email forms
- Request for information forms
- Information provided through your smart phone or mobile device
- User generated content such as user comments and other social media
The information we collect includes personal information, such as
- Billing address
- Shipping address
- Email address
- Telephone number
- Credit card number (solely for payment purposes)
- Social media submissions and content
Information We Collect Automatically:: We collect certain information automatically as you use our Site, such as
- IP address
- Browser type
- Computer or device type
- Operating system version
- The website from where you navigated to our Site
- Time and date of using our Site
- The pages on our Site that you view
- Local shared objects (flash cookies)
To Provide Products, Services, and Information: As described above, we collect information from you so that we can provide products and services that you purchase using the Site, and information that you request from us. We use your personal information to contact you about your orders, process credit card / debit card transactions, and ship products to you. We may send you information about our products and new offerings. We may provide information to third party service providers that help us process orders, and fulfill and deliver products that you purchase from us.
We may use third parties to help host our Site, send out email updates about the Site, provide marketing and advertising services for us, remove repetitive information from our user lists, and process payments. These service providers will have access to your personal information in order to provide these services, but when this occurs we implement reasonable contractual and technical protections to limit their use of that information to helping us provide the service. We use demographic information to better understand our customers, and improve our products and services.
Some websites may belong to ad networks that use your browsing history across websites to choose which ads to display on their sites; the displayed ads may include advertising for Pelican. To learn more, and to opt out of seeing interest-based advertisements on these sites, visit the Network Advertising Initiative and the Digital Advertising Alliance websites (www.networkadvertising.org and www.aboutads.info). Websites may also offer their own opt-out methods for interest-based advertising. Please note that if you choose to opt out, you will continue to see ads on our Site, but they will not be based on how you browse and shop.
We do not share your personal information with affiliated or non-affiliated third parties for their direct advertising and marketing purposes (i.e., to market their own products and services to you) without your consent.
Your Consent: We will share personal information with companies, organizations or individuals outside of the Pelican when we have your consent to do so. We require opt-in consent for the sharing of any sensitive personal information. Sensitive personal information is a particular category of personal information relating to confidential medical facts, racial or ethnic origins, political or religious beliefs or sexuality.
Legal Requests or Requirements and to Prevent Harm: We will share personal information with third party companies, organizations or individuals outside of Pelican if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
- Meet any applicable law, regulation, subpoena, legal process or enforceable governmental request.
- Detect, prevent, or otherwise address fraud, security or technical issues.
- Protect against harm to the rights, property or safety of Pelican, our users, customers or the public as required or permitted by law.
You can access and update certain information we have relating to your online account by signing into your account and going to your account information page. If you have questions about personal information we have about you or need to update your information, you can Contact Us Online or call us at 1 (800) 473-5422 and press 5 for warranty. You can opt-out of receiving marketing and promotional e-mails from Pelican using the opt-out or unsubscribe feature contained in the e-mails.
You can close your online account by contacting us as described above. If you close your account, we will no longer use your online account information or share it with third parties. We may, however, retain a copy of the information for archival purposes, and to avoid identity theft or fraud.
In order to help secure your personal information, access to your data on our Site is password-protected, and sensitive data (such as a social security number) is protected by encryption when it is exchanged between your web browser and our Site. To protect any data you store on our servers, we also regularly audit our system for possible vulnerabilities and attacks, and we use a tier-one secured-access data center. However, since the Internet is not a 100% secure environment, we cannot guarantee, ensure, or warrant the security of any information you transmit to us. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. It is your responsibility to protect the security of your login information. Please note that e-mails you send to us through our Site are not encrypted, and we strongly advise you not to communicate any confidential information through these means.